Getting started

This guide takes you from first sign-in to a steady routine: who can do what, how to switch organizations, and how the dashboard checklist speeds up setup.

Create or join a workspace

  1. Register at Get started to create an organization and your user in one step.
  2. Sign in at Sign in with email and password, or with Google or Microsoft if your team turned that on.
  3. If you were invited, use the email you were invited with. If you belong to more than one organization, pick the active one from the switcher in the top bar.

Organizations and switching

Your account can belong to several organizations (for example different companies or divisions). The active organization controls which inventory, orders, and forecasts you see. Switch from the organization badge in the header when you have access to more than one.

The setup wizard

Right after you register, a short six-step wizard walks you through the basics: organization name and timezone, whether you run a central warehouse, importing your order history, picking starter checklist packs, and exploring with sample data before you load your own. You can skip any step and come back later.

When you press Finish, Mihwar actually creates what you chose: if you said you run a warehouse, it adds a Central Warehouse location; it saves your timezone (which the checklist scheduler uses); and it imports each starter checklist pack you selected. The wizard is not just a questionnaire—your answers become real records.

Your 14-day trial

Every new organization starts on a 14-day STARTER trial with full access: up to 5 users, 500 items, unlimited orders, and AI forecasts. You can see the trial—its end date and a day countdown—on Settings → Billing, where a banner also spells out what happens at expiry.

When the trial ends, an organization that has not upgraded reverts to the Free limits: 1 user, 50 items, 10 orders per month, and no AI forecasts. Upgrade any time during the trial from the same Billing screen to keep full access—nothing is deleted, the limits just tighten until you do.

Roles and what you can do

Owners and admins decide who can view inventory, place orders, approve orders, use checklists, and change settings. If a menu item is missing or you see an access message, ask an Owner or Admin to review your role on Admin → Users and Roles.

Inviting your team

Invite teammates from Admin → Users. The invite is a short wizard: step one is their name and email, step two is the roles and scope they get (a single branch, the warehouse, or org-wide), and step three is a permission preview—a plain list of exactly what they will be able to do—before you send.

Guided setup on the dashboard

On a new workspace, Dashboard shows a guided checklist: add or import data, set your weekend calendar (important for accurate forecasts in many regions), optionally add external signals, run predictions, and place a first order. Each step links to the right screen—work through it once to build confidence in your data and suggestions.

Your first week, app by app

Mihwar is eight connected apps; you don't switch them all on at once. This is the order that works for most operations — each step is a day or less, and each one pays off before you start the next:

  1. Day 1 — Locations & people. Add your branches, give one location the Warehouse role if you run central supply, and invite the team with branch-level scope (Admin → Locations, Admin → Users).
  2. Day 1–2 — Catalog & history. Build or import your item catalog and past orders. History is what makes the ordering suggestions smart from day one (Inventory & catalog).
  3. Day 2 — Checklists. Import a starter pack (opening, closing, HACCP) and publish it to your branches. The next morning, the runs are waiting on every branch phone (Checklists).
  4. Day 3 — Quality. Turn on the temperature and HACCP checks that match your operation — breaches now open follow-ups by themselves (Quality & HACCP).
  5. Day 3–4 — First real order cycle. Have one branch send its replenishment request and the warehouse pick, dispatch, and the branch receive it (Ordering & transfers).
  6. Day 4–5 — Documents & labels. Upload your SOPs and link the critical ones to checklist steps; set up recipes and the label printer if you do prep (Documents, Labels).
  7. Week 2 — Scheduling, work orders, and the loop. Roster shifts with the certificate gate on, register your key equipment with QR codes, and work the CAPA inbox as your single follow-up list. By now the apps are feeding each other — see how the apps work together.